Tools and Resources for Keyrenter Property Tenants

Contact Second Nature customer care at 1-800-308-1186 with your name and address, so they can investigate it for you. If there was an error, it will be taken care of promptly.

Yes, with Keyrenter Real Estate! We are constantly assisting our clients to either sell their rentals, or buy more investment properties. With competitive rates and innovative strategies, we guarantee to save you money and maximize your return! Give our real estate team a call today!

Yes, we will email you the minute your shipment has left our warehouse. You’ll be able to track your shipment throughout its journey before arriving on your doorstep.

If you have trouble receiving or changing your filter(s), or if you just have general questions, you can call 1-800-308-1186 to get in touch with our team of expert Filter Nerds, who can help answer all your questions.

Ever paid rent on time and gotten nothing for it?  Not anymore! Now, you’ll be rewarded for paying your rent on-time with Piñata’s Resident Rewards program. Earn gift cards for simply signing up, as well as substantial savings when shopping in the Piñata online marketplace. You’ll receive $60 of Piñata Cash every time you pay rent on time, which can be redeemed for discounts and gift cards in the Piñata Marketplace inside the Piñata mobile app!

Just pay your rent on time! The service is fully automated, so once your rent payment shows up in our system as “PAID,” you’ll receive your Piñata Cash rewards. Your Piñata Cash never expires, and you can use it whenever you want. There are also fun deals and games inside the app that you can use to earn even MORE Piñata Cash, so download the app and explore!

Everything Piñata lives in your Piñata mobile app! Just download it from the app store for free, log in with your email, and Piñata will automatically recognize you and your property manager. You’ll see your rent due date as well as rent amount, and you can watch your Piñata Cash grow with each on-time rent payment. Whenever you’re ready, you can tap on the Marketplace tab and turn your Piñata Cash into real-life rewards!

When you open the Piñata app, you’ll always see your Piñata Cash balance right at the top! If you want more details, you can visit our Rewards Shop and see your Piñata Cash history.

Your Piñata Rewards will be shared among your household, and your accounts are grouped that way, too. That means when you login to your Piñata app, you’re seeing all the Piñata Cash available for everyone. You can use some of it for yourself, or all of it on something you can share together.

While we encourage rent payments to be on-time every time, we understand life happens. If you miss your rent payment date, your Piñata Cash balance will not be affected; you simply won’t get the benefits of those programs for the month. That means no new Piñata Cash for that month.

Credit scores are used to determine creditworthiness, which impacts how favorable the terms of any loans you take out, whether it’s credit cards, personal loans, car loans, or a mortgage for a home. We will monitor your on-time rent payments and report those on-time payments to the credit bureaus, so your credit score will increase just for paying your rent on time. The best part is, we report to all three of the national credit bureaus (Experian, TransUnion, and Equifax), so that your rent payments have the maximum impact on your Credit Score.

You can survive with bad credit, but it’s not always easy and definitely not cheap. Establishing a good credit score will help you save money and make your financial life much easier. Typically, the higher your credit scores, the more likely you are to qualify for loans with the most favorable terms, including lower interest rates, higher dollar amounts, and potentially lower fees. A good credit score gives you leverage to negotiate a lower interest rate on a credit card or a new loan. If you need more bargaining power, you can take advantage of other attractive offers that you’ve received from other companies based on your credit score. However, if you have a low credit score, creditors are unlikely to budge on loan terms, and you won’t have other credit offers or options.

Our Credit Building service covers everyone in the unit that’s listed on the lease, and at least 18 years of age. It doesn’t matter how you’re splitting up rent, or if you’ve got someone living with you who isn’t contributing to the rent at all. As long as the full rent amount is received on time, everyone in the unit will see their credit scores improve. It’s that simple!

We report to all three credit bureaus: Experian, Equifax, and TransUnion. That means your on-time rent payments have the maximum positive impact on your total credit score, or FICO score, which is an aggregate of all three companies’ reports. Per a recent study, reporting your rent to the credit bureaus can boost your score by up to 42 points.

While we encourage rent payments to be on-time every time, we understand life happens. If you miss your rent payment date, your Credit Score will not be affected; you simply won’t get the benefits of those programs for the month. That means no Credit Score increase for the month, but it won’t hurt your credit score.

Every tenant listed on the lease who is 18+ will be enrolled in Aura’s Identity Guard service, which uses IBM’s Watson AI to proactively keep your data safe, and alert you if there are any data breaches or suspicious activity. You’ll also get $1 million in coverage in the event of lost funds due to identity theft.

Aura has been in the identity protection industry for over 20 years – bringing together three bureau credit monitoring, identity theft victim services, and an unparalleled security focus. Since then, they’ve helped protect over 47 million consumers and have partnered with some of the biggest names in the financial industry.

Identity Guard is a proactive privacy and identity protection service created to deliver premium solutions to help busy families and individuals take control of their personal and private information. The service involves a variety of features that monitor many data points to help detect fraud which include credit monitoring, dark web monitoring, near real-time alerts, a proprietary predictive risks assessment, online protection and more.

According to Experian, 1 in 20 people have their identity stolen every year, and 1 in 4 has their identity stolen at least once at some point in their lives! According to Javelin’s 2020 Identity Fraud Survey, 13 million consumers in the U.S. were affected by identity fraud in 2019 with total fraud losses of nearly $17 billion.

Nothing – you’re already covered! As a part of our resident benefits package, you are automatically enrolled in Aura’s Identity Guard when your lease is signed and do not have to do anything to activate the service. You can log into your account, or set one up for the first time at: app.identityguard.com/sign-in

If your identity is stolen, log in to your account at app.identityguard.com/sign-in to file a claim. You’ll be paired with a dedicated case manager who will walk you through the steps to getting your information secured and getting you back on your feet.